We are committed to providing support which is both person centred and outcomes based. This means we take the time to get to know the capabilities, aspirations and challenges of each of our customers and help them work toward realistic and achievable goals.
Fundamental to this approach is what we call Activity Based Care. This involves encouraging people to stay fit and active and do as many daily tasks for themselves as they are capable of doing. We often use creative methods to find new approaches and overcome obstacles when one of our customers is having difficulty. This helps each individual maintain their confidence and independence for as long as possible.